Terms and Conditions

INTRODUCTION

Welcome to the terms and conditions section of Lubu Online Shopping Mall. Please take your time and read carefully. These terms and conditions are applicable to your access and use of our website. It is the legally binding agreement between you and us and we reserve the right to change, modify, add, or remove portion or portions of these Terms and Conditions at any time. Please, check these Terms and Conditions regularly for updates and modifications. Your use of this Site constitutes your acceptance of these terms and conditions.

  • DEFINATION OF TERMS

    1. “You” or “User” or “Your” or “buyer”:– this means any natural or legal person or entity or customer visiting and transacting on the site or has agreed to become a member of the Website.

     

    1. “Site” or “we” or “us” or seller”:- this means lubu.ng, our management, affiliates, directors, employees, agents, representatives and other staff.

USE OF THE SITE

  1. By using this site, it indicates that you are a natural or legal person and that you are sane and at least 18 years of age or are accessing the Site under the supervision of a parent or legal guardian.
  2. This Terms and Conditions shall be read and construed in accordance with the laws of The Federal Republic of Nigeria.
  3. Both parties agree that this website shall only be used in accordance with these Terms and Conditions herein and relevant applicable laws. We reserve the rights to terminate your membership and refuse your access to the site if discovered that you did not comply with all the terms and conditions contained herein without any prior notice to you.
  4. Each user shall maintain an account on the site and must provide accurate information about himself or herself, and to promptly update such information if there are changes. However, if you provide any information that is untrue, inaccurate or incomplete, or you registered more than one account on the Sites. We have the right to indefinitely suspend or terminate or block your access and deny you further access to the site.
  5. User is responsible for keeping and securing password on this site. Each user is responsible for activities under his or her account. The Site shall not be responsible or liable, directly or indirectly, in any way for any loss or damage of any kind incurred as a result of, or in connection with, and/or your failure to comply with the terms and conditions on this site. We reserve the right, but have no obligation, to monitor your posts on the site. We have the right to remove or edit any content that in our discretion violates, or is alleged to violate, any applicable law or these Terms and conditions.
  6. User agrees that all forms of communication on this site shall be by electronic records or by such other mode of communications.
  7. All information submitted to the Site including your details, questions, reviews, comments, and suggestions will become property of We also reserve the right to use the name or any other identity that you submit, in connection with such questions, reviews, and comments for all activities on the site. You also consent that your contacts/information will be kept in our Database and authorize us to share the contact/information with other Users or otherwise use your personal information in accordance with the Privacy Policy.
  8. All items, services and products display on this Site are those of the vendors/sellers/manufacturers and are not made by us. We do not warrant that items, products or services or their descriptions on lubu.ng are accurate, complete, reliable, or error-free. If an item or a product or a service is not as described, your sole remedy is to return it in unused condition and we will refund or will give credit for the amount received. We also hereby expressly disclaims any and all warranties, express or implied, including but not limited to, any warranties of condition, quality, durability, performance, accuracy, reliability, merchantability or fitness for a particular purpose, all such warranties, representations, conditions, and undertakings are hereby excluded.
  9. Where you intend to return any item purchased on our site, you shall immediately notify us within 5 days of receipt of the good thereof, but we will not accept returns for items that have no material damage to them. Items which are materially intact but whose packaging may have scratched, peeled, tore, dented or discolouration that does not affect the actual product may not be accepted as a return. Where there is any material damage, you are to make video or snap the item and send it to us immediately before the return of the item.
  10. Our site may create links to third party websites but such should not be considered as an affiliation or a partnership with those third party sites and we shall not be responsible for any content, information, product and service, available on such websites unless explicitly stated.
  11. All intellectual property rights including, software, photos, text, graphics, video, sound, underlying source code and software on the site shall remain our rights and use of same is not permitted without seeking our approval. You must not post, transmit, copy, reproduce, republish, sell, transmit, distribute or upload all these materials in any way or assist any other person to do so without our express approval.
  12. Browsing our site and those prices on each item as provided by the sellers does not constitute an offer to sell, but merely an invitation to treat. The offer is only made when you selected the item, choose your preferred payment method, proceed to the checkout and complete the checkout process with payment.
  13. Furthermore, acceptance of the offer is not made when we contact you by phone or by email to confirm that the order has been placed online. Your offer is only accepted when we dispatch the product to you and inform you either by email or by phone.
  14. In cases when an order cannot be processed for various reasons. The Site reserves the right to refuse or cancel any order for any reason at any given time.
  15. Errors may occur and price on an item may not be displayed correctly on the website. In such situation, we reserve the right to refuse or cancel any order. Where an item is mispriced, we may, at our own discretion, either inform you of the real price or cancel your order and notify you of such cancellation with refund. We have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit/debit card had been charged. In the event that we are unable to provide the services, we will inform you of this as soon as possible. A full refund will be given where you have already paid for the products.
  16. We shall not be held liable for any delay or failure or disruption of the content or services delivered through the Sites resulting directly or indirectly from acts of nature, forces or causes beyond our reasonable control, including without limitation, Internet failures, computer, telecommunications or any other equipment failures, electrical power failures, strikes, labour disputes, riots, insurrections, civil disturbances, shortages of labour or materials, fires, flood, storms, explosions, acts of God, war, governmental actions, orders of domestic or foreign courts or tribunals or non-performance of third parties.
  17. We reserve the right to launch or change or upgrade or impose new conditions or suspend or stop any Services or features within the site without prior notice to you.
  18. That you will not take any action or make comment or post anything which may undermine the integrity of the site by posting unsubstantiated negative feedback for other Users or words that are defamatory, libelous, threatening or harassing, obscene, objectionable, offensive, sexually explicit or harmful to other users.
  19. You undertake to indemnify us, our staff, affiliates and/or agents against any claim or demand, injury, damage, penalties, losses or actions including attorneys’ fees, third party or penalty imposed due to or arising out of your acts, transactions, violation of any law, rules or regulations or rights of a third party in the event you breach this Terms and conditions, the Privacy Policy, other Policies and laws.
  20. You shall not, directly or indirectly, offer, attempt to offer, trade or attempt to trade in any item, the dealing of which is prohibited or restricted in any manner under the provisions of any applicable law, rule, regulation or guideline for the time being in force on this site.
  21. The cost of returning already shipped item(s) both local and international will be on you. And some international shipping fees are non-refundable
  22. We have the right to disclose any Member’s identity, contact information and/or information regarding the Member’s account(s), transactions or activities carried out on or via the Site to satisfy any law, regulation, law enforcement or other government officials’ request(s) or valid court order. This may include but certainly not limited to disclosing information needed for investigation of alleged illegal activity or in response to a lawful court order or subpoena. We equally reserve the right to cooperate fully with governmental authorities, private investigators and/or injured third parties in the investigation of any suspected criminal or civil wrongdoing. We shall not be liable for damages or results arising from such disclosure, and Member agrees not to bring any action or claim against lubu.ng for such disclosure.
  23. Our failure to enforce any right or failure to act with respect to any breach by you under this Terms and Conditions will not constitute a waiver of that right or a waiver to act with respect to subsequent or similar breaches.
  24. If any provision of this Terms and Conditions is held to be invalid or unenforceable, such provision shall be deleted and the remaining provisions shall remain valid and be enforced
  25. It is firm intention of the parties that all disputes and differences arising out of or in connection with this agreement shall be settled amicably by consultation between the parties to this terms and conditions.
  26. Any difference question or dispute arising between the parties as to the interpretation of any of the clauses of this Agreement or pertaining to or connected with or arising out of the duties and obligations of any of the parties hereto which cannot be mutually resolved by amicable discussion shall firstly be referred to a single arbitrator under the provisions of the Arbitration and Conciliation of the Arbitration Act Cap A18 Laws of the Federal Republic Of Nigeria of 2004 or any statutory modification or re-enactment thereof for the time being in force. The arbitrator shall be appointed with mutual agreement of the parties.
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