Customized Steel Gold Choker Necklace

Q1:When will you ship the parcel out ?

A:Usually we will send the parcel out in 9-12 working days (except the holiday,weekends and other exceptional case.).

Q2. Are you factory?

A: Yes, dear.we are factory, We are professional customize jewelry manufacturer, nearly 10 years experience in this field.

Q3:Do you offer drop shipping ?

A:Yes,dear.We could send the package without any promotion information,invoice ,price and so on.

Q4. Does the color of gold chain fade or change?

A: No,we have high quality stainless steel, not fade, not allergy，you can wear it for bathing and swimming.

Q5. How do they know that name I want?

A: a. When you place order, please write your name and font for seller (Just like: Kathy, font: 02)

    b. If you forget send details when place order, you can take messages to us.

Q6. Can I add my own logo? Can I use my own language?

A: Yes. As usual ONLY English support font selection, if other language need to discuss one by one with us.

Q7: What transportation method do you often use?

Answer: Friends, it depends on the order quantity and amount

Usually we will send the economic transportation method, it takes about 20-35 days to receive.

If the amount of your order exceeds $10, we will send you a standard shipping method. You need about 15-20 days to receive it.

Or you can choose to ship from the United States and receive it in about 6-9 days

If your order is more than US$150, we can provide free express delivery. (Except for remote areas).